Terms of Service
ORDERS:
Since most things are custom made, they are made to order. Depending on the amount of orders that come through from customers, wait times for an item can take 2-3 weeks until they are shipped.
Orders are fulfilled in the sequence that they are received. This prevents a customer from getting their item pushed back in the production line. This ensures fair and proper treatment of all customers.
REFUNDS & EXCHANGES
All sales are final. However, if there is a malfunction or failure that occurs, we will offer a complete refund or exchange upon return receipt and complete product inspection.
If you have any questions or concerns about anything at all, please let us know. We are happy to assist you.
ADDITIONAL INFORMATION
Since all leather hides are different, not all products will look the same. That is the beauty of leather. Each item is unique in its own way.